Delete my data
Sparrow has no accounts, so there is no password to reset or profile to close. Deleting the app clears everything on your phone. To clear what is on our servers too, email us and we will delete it within 30 days.
Step 1: cancel any subscription
Deleting data does not stop Apple from billing you. Cancel first in Settings, tap your name, then Subscriptions. Details on the subscriptions page.
Step 2: email us
Send a note to brian@geddes.ventures with the subject "Delete my Sparrow data". So we can find your anonymous record, include one of these:
- The Order ID from any Apple receipt for Sparrow (in your email, from Apple)
- The rough date you first used Sparrow and the date of any card upload
We will delete your anonymous ID, Plus records and any uploaded card hands, and confirm by email. It takes up to 30 days. Apple keeps its own purchase records under Apple's privacy policy.
Step 3: delete the app
Press and hold the Sparrow icon, tap Remove App, then Delete App. Lesson progress and settings are gone from your phone immediately.
What we cannot delete
Records we have to keep by law, like tax records for purchases, which hold no lesson or card data. Short lived server logs expire on their own.